TomTom Home

What is the TomTom Home?

TomTom N.V. is a Dutch global designer and maker of area innovation and customer gadgets. Established in 1991 and headquartered in Amsterdam, TomTom discharged its original satellite route gadgets to showcase in 2004. Starting in 2018 the organization has 5,077 representatives worldwide and activities in 29 nations all through Europe, Asia-Pacific, and the Americas.Download Software

Installing TomTom HOME

To install TomTom HOME, first go to tomtom.com/home to download the installer.

When it’s downloaded, run the file and follow the instructions in the installer.

At this point, you might be asked to confirm the installation with your administrator credentials to continue.

You need to accept the end-user license agreement to install TomTom HOME.

To read the agreement, click the link in the installer.

Click Next to install to the default folder, and click Install to start the process.

Now the installation is finished, and you can choose if you want to start the program immediately.

About TomTom MapShare

TomTom MapShare updates offer a way to have more recent changes applied to the map on your navigation device between the larger quarterly map updates.

By downloading these updates, you benefit from changes other TomTom users have reported, which include the more dynamic and frequent changes such as:

Changed speed limits

New or changed street names.

Blocked roads.

New traffic directions and Altered turn restrictions.

When you accept map corrections on your device you join the TomTom MapShare community.

Changes reported by you are uploaded every time you connect your device to MyDrive Connect or TomTom HOME.

At the same time, changes to the map reported by other TomTom users are sent to your device after they have been verified.

On devices produced before 2013, you can pick what level of verification you want.

You can choose to accept changes reported by only a few users, many users or just get changes that have been verified by TomTom.

To change your map correction preferences, open the main menu and either select Map Corrections then Correction Preferences or select Settings.

Map Corrections and then Map Correction Settings, depending on your device.

You can download MapShare corrections by updating your navigation device with MyDrive Connect or TomTom HOME.

On some devices, you can report your own map changes directly on the device.

On newer devices, you can select a point on the map, tap the pop-up menu button and select Report Map Change to see a different kind of report you can create.

To report a map change on older devices, go through menu or settings.

If this is not possible on your device, you can use the MapShare Reporter tool online.

TomTom Home Software

Get data, hands-free calls and smartphone messages using your iPhone and MyDrive app

Open the main menu on your navigation device.

GO to Settings, then Bluetooth® and select Add Phone.

You can ignore the QR code is shown on the screen as this is for Android phones only.

On your phone, install the TomTom MyDrive app by downloading it from the app store or click the link in the description of this video.

Open the MyDrive app on your phone and go through the introduction.

Log in with your TomTom account, or create a new one if you don’t have it already.

On the Connect your TomTom Device screen, select OK, Show Me How.

When the app asks if MyDrive can send you notifications, tap allow.

Tap Next.

Then open the Settings on your phone and go to Bluetooth®.

Make sure that your Bluetooth® is on and select the navigation device from the list to pair it.

Accept the Bluetooth® pairing request on your phone, then on your navigation device.

Once connected, your phone shows notification from MyDrive.

Tap the notification to return to the MyDrive app.

Finally, accept the second pairing request.

Your devices are now connected and You can select which features you’d like to use in the Bluetooth® settings on your navigation device.

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Installing missing Ferry Connections in the GO Navigation app

Installing missing Ferry Connections in the GO Navigation app

In the GO Navigation app, you may encounter issues when planning routes across bodies of water if you don’t have the relevant ferry connections map installed.

You may see an error message…

Or, the sea might turn blank when you zoom in on your map.

To fix this, simply open the menu and select Maps and select the region you want to travel through.

Find the maps with Ferry Connections.

We recommend you download all the ferry connection maps for your continent to make sure you have full coverage.

Download the maps, and then plan your route when it’s installed.

Updating the software on your navigation device with MyDrive Connect

Updating the software on your navigation device with MyDrive Connect

To update your navigation device, you need to have MyDrive Connect installed.

Click the link in the description, or go to tomtom.com/mydrive to download the program.

First, connect your navigation device directly to your computer with the USB cable and turn it on.

If MyDrive Connect doesn’t launch automatically, start the program and log in.

If it’s the first time you’re updating your device, you may be asked to link the device to your account.

Once you’re set-up, click View Updates to see the available updates.

Any software updates for your device will be mandatory, but you can deselect other items if you want the update to go faster.

After installing a software update your device will need to reboot.

Make sure to keep the device connected until the map screen has loaded in completely on your device.

Changing a Map Zone with TomTom HOME

Connect your navigation device directly to your computer with the USB cable and turn it on.

If it asks if you want to connect to your computer, select Yes.

Start TomTom HOME and click Manage my device.

Select the Items on the device tab.

Click Maps to expand the section, and click Change map zone…

Select the map zone you want from the available options and continue.

The mapped zone will be downloaded if necessary, and the installation will start.

When the installation is completed, click Done and then Eject your device to remove it safely.

You can only have one map zone installed at a time, but you can switch between them whenever you need to using TomTom HOME.

Updating your TomTom

Can you update an old TomTom?

You can update your TomTom watch by connecting it to a computer with the USB dock.

To update and sync with a computer you need to have TomTom Sports Connect installed and running

If there is an update available TomTom Sports Connect will ask you if you would like to install it

It’s possible to postpone the update up to three times.

When your watch is being updated.

TomTom Sports Connect first downloads and transfers the update files to your watch.

Then the update is installed on your watch.

The progress of the installation will be shown on your watch’s display.

So, make sure you don’t disconnect it from the computer until TomTom Sports Connect says Charging.

When your watch connects to TomTom Sports Connect your activities are synced to your TomTom Sports account automatically, you can also sync activities through the TomTom Sports app on your smartphone but note that it’s not possible to update your watch via the smartphone app. 

How to recover your device

Your device has to be charged for at least 2 hours to make sure it has enough battery power to go into the recovery mode.

Connect the USB cable that came with your device to your computer but does not connect the USB cable to your device yet.

You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

You cannot use the windscreen mount to connect your device to the computer.

Switch on your navigation device, while your device is switched on press and hold the power button until the device shows white text.

This can take 10 seconds or more.

When the white text is displayed quickly press and release the power button 3 times in quick succession

Getting the timing right is one of the critical steps of this process.

The screen goes black and after a few seconds, the device reboots into recovery mode.

Quickly connect the USB cable to your navigation device while the wheel is spinning.

Reinstalling the software on your navigation device using TomTom HOME

As soon as your device is connected to the computer.

My Drive Connect starts restoring the software on your device.

You can check the progress in My Drive Connect.

The recovery process can take between 5 and 30 minutes depending on your internet connection.

Leave the device connected to the computer whilst your device restarts, once you see the map screen you can disconnect your device from the computer and use it as normal again.

Reinstalling the software on your navigation device using TomTom HOME

If your navigation device does not start, reboots continuously, or displays across after you switch it on, you need to reinstall the software on the device.

Start by resetting your device.

To see instructions on how to do a reset, click the link in the top right corner now.

When the reset is complete, switch off your navigation device.

Connect your navigation device directly to your computer with the USB cable and switch it on.

If it asks if you want to connect to your computer, select Yes.

Start TomTom HOME and click Manage my device.

Select the Items on the device tab.

Click Applications, tick the TomTom Application then click Remove items from the device.

Click OK to confirm, and then click Done.

Now select the Remove items from the computer tab.

Click the plus sign for Applications and select the TomTom Application if it is shown.

Then click Remove items from the computer and then click OK, then click Done.

Now, click Update my device on the main menu.

Select the TomTom Application update that’s offered and click Update and install.

When the update is finished click Done.

Your navigation device will restart automatically.

When asked if you want to connect to your computer, select No and disconnect it from your computer.

If your navigation device does not restart automatically, click the eject button in the bottom right of TomTom HOME and then disconnect it from your computer.

Reset your device again, as we did earlier in the Article.

Once the reset is complete, reconnect your device to your computer and click Update my device again.

If another TomTom Application update is offered, Update and install again and repeat these steps until no further Application is offered as an update. Download Software

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